Telus has FUBAR'd not only my connection but (according to the service notice) "Port Coquitlam, Coquitlam, Port Moody, New Westminster and parts of Vancouver." I so miss the days when I was connected through a small local provider where I actually knew the back-end techs and, even better, they knew me.
You know those monkeys they use for the Telus Mobility ads? I think they must have them maintaining the network and manning the tech-support lines.